[. . . ] Insert the rechargeable batteries into the battery holder, making sure to respect the polarities. Insert the battery holder into the Wii Remote’s battery compartment. If the battery holder is properly installed and if the batteries are not completely discharged, the LEDs on the Wii Remote will flash. [. . . ] 2/6 TROUBLESHOOTING Problem The LED on the T-Charge Duo NW does not light up … Probable cause • The Wii Remote is not properly positioned in the TCharge Duo NW. If need be, you can purchase replacement AAA NiMH rechargeable batteries from a retailer (Recommended power ≥ 900 mAh). Attention: Be sure to always follow the Wii Remote’s instructions for use found in your Wii™ manual. If your Wii Remote is equipped with the T-Protect NW protection system -specially designed by Thrustmaster to be compatible with the T-Charge Duo NW-, you must first remove the removable support before inserting the Wii Remote in the T-Charge Duo NW (Please refer to the diagram below). 3/6 TECHNICAL SUPPORT If you encounter a problem with your product, please go to http://ts. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact the Thrustmaster products technical support service (“Technical Support”): By email: In order to take advantage of technical support by email, you must first register online. The information you provide will help the agents to resolve your problem more quickly. Click Registration on the left-hand side of the Technical Support page and follow the on-screen instructions. If you have already registered, fill in the Username and Password fields and then click Login. By telephone: Monday to Friday from Noon to 4pm and 5pm to 10pm United 08450800942 Saturday from 9am to Noon and 1pm to 7pm Kingdom Charges at local rate Sunday from 9am to Noon and 1pm to 4pm United States Canada 1-866-889-5036 Free 1-866-889-2181 Gratuit / Free 80887690 Free 0200884567 Free 0800 913060 Free Monday to Friday from 7am to 11am and from Noon to 5pm Saturday and Sunday from 7am to Noon (Eastern Standard Time) Monday to Friday from 7am to 11am and from Noon to 5pm Saturday and Sunday from 7am to Noon (Eastern Standard Time) Monday to Friday from 1pm to 5pm and 6pm to 11pm (English) Saturday from 9am to 1pm and 2pm to 8pm Sunday from 10am to 1pm and 2pm to 5pm Monday to Friday from 1pm to 5pm and 6pm to 11pm (English) Saturday from 9am to 1pm and 2pm to 8pm Sunday from 10am to 1pm and 2pm to 5pm Monday to Friday from 2pm to 6pm and 7pm to Midnight (English) Saturday from 10am to 2pm and 3pm to 9pm Sunday from 11am to 2pm and 3pm to 6pm Denmark Sweden Finland 4/6 WARRANTY INFORMATION Worldwide, Guillemot Corporation S. (“Guillemot”) warrants to the consumer that this Thrustmaster product will be free from material defects and manufacturing flaws for a period of two (2) years from the original date of purchase. Should the product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location indicated by Technical Support). Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries (including for indirect damages) is limited to the repair or replacement of the Thrustmaster product. [. . . ] 5/6 ENVIRONMENTAL PROTECTION RECOMMENDATION At the end of its working life, this product should not be disposed of with standard household waste, but rather dropped off at a collection point for the disposal of Waste Electrical and Electronic Equipment (WEEE) for recycling. This is confirmed by the symbol found on the product, user manual or packaging. Through recycling and other forms of processing Waste Electrical and Electronic Equipment, you can make a significant contribution towards helping to protect the environment. [. . . ]